Order Processing: Orders will ship in 1-2 days after payment is processed.
United States Delivery Options:
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Free Shipping Option -Shipping is free and reliable but less suitable for time sensitive packages (no tracking available). Delivery is 3-9 business days from shipped date except during some holiday seasons. The Free Shipping Option does not include tracking.
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USPS Tracked- Delivery via United States Postal System is 3-7 business days from shipped date except during some holiday seasons. Tracking is provided from origin to destination for a small fee. Exact pricing can be viewed on the checkout page.
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USPS Tracked Priority - Delivery via United States Postal System is 2-5 business days from shipped date. Higher priority especially during holiday high volume shipping times. Tracking is provided from origin to destination. Pricing can be viewed on the checkout page.
Canada Delivery Options:
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Free Shipping Option - Shipping is free and reliable but less suitable for time sensitive packages (no tracking available). Shipping via Canada Post Regular Mail. Delivery is 2-11 business days from shipped date except during some holiday seasons. The Free Shipping Option does not include tracking.
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Tracked Package– Pricing depends on location and can be viewed on the checkout page – Delivery is 3 to 11 business days from shipped date (depending on location) except during some holiday seasons. Tracking is provided from origin to destination. Shipping via Canada Post Tracked Package.
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Express Post– Pricing depends on location and can be viewed on the checkout page– Delivery is 2 to 3 business days from shipped date (depending on location) except during some holiday seasons. Tracking is provided from origin to destination. Shipping via Canada Express Post
Refund policy
I gladly accept returns and exchanges. Product may be exchanged or returned within 30 days less shipping and handling.
To be eligible for a return, your item will be returned in the original packaging in the same condition received.
To arrange an exchange or return, please contact us at info@scarflady.ca.
To return your product, mail your product to: 490 Beckwith Court, Waterloo, Ontario, Canada, N2T2H1. Return shipping costs is the responsibility of the buyer.
Depending on where you live, the time it takes for your exchanged product to reach you, may vary.
